FAQ

Are these watches good quality, or break after a few wears?

It depends on how you wear it. If worn regularly, it will last for several years without any issues. The watches we offer are of high quality. These aren’t the bargains on the street that break in a few days; they last for years! We are so confident in our watches that we will offer a replacement or refund on any watch should it become defective.

I see other sites offer them cheaper; why is yours more expensive?

The price of a watch depends on the quality. Many sites will offer the lowest quality products and thus be able to sell them for cheaper. We are so confident in the products on our website that you can buy them with confidence.

Will the strap or bracelet fit my wrist?

Strap and bracelet sizes can vary; however, most watches we post are sized for the average wrist size. The average wrist size for men is 7.25″ and 6.25″ for women. When possible, we try to include any additional links the seller has provided. If you are unsure if a watch will fit your wrist, please contact your Client Advisor for sizing information.

Do I need to set up an account to place an order? Can I shop without an account?

You may place an order as a guest without an account. However, we recommend creating an account for personalized preferences to save the creations you desire and for ease of access for future purchases.

How can I make changes to my account details?

To make changes to your account, first, log in to your account. There you will have the option to modify your account details. Once you have updated your data, please ensure that you save your changes.

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